Guest reviews of Sonesta Select Atlanta Cumberland Galleria Ballpark Hotel Smyrna
Here you can find verified reviews our users posted on this website
Dean
2 months ago
Nice location near the mall and local attractions. Rooms were clean and well-furnished. Need better pillows, they were not comfortable at all. Paid parking of $12 per day felt excessive.
Pierre
6 months ago
A commendable fit for strolling around in Atlanta with good value. The staff was extremely helpful.
Glen
8 months ago
Staff interactions varied; many were friendly, especially Ben at the front desk. I had noise issues from adjoining rooms, which affected my sleep.
Dominic
9 months ago
My friends and I had a blast catching epic live shows at Cobb Energy Centre and hitting the golf course. Super lit vibes, dude. Chill staff and a massive mall nearby for shopping sprees!
Wish they had a happening on-site hangout spot for groovy parties.
Angela
10 months ago
The location was convenient and close to places we wanted to visit. The bed was comfy and we appreciated the quiet environment for a good night's sleep. there were some disappointing aspects of our stay. The cleanliness of the room left much to be desired. The bathroom floor and tub were dirty, which was not pleasant to encounter. the breakfast options were limited and overpriced, leading us to seek alternatives outside the hotel. Parking was an unexpected extra cost, which was disappointing as we've never had to pay for parking at other hotels we've stayed at. The lack of in-room coffee and microwave was also inconvenient, especially as there were no complimentary beverages available in the lobby. The prices at the hotel store for drinks and snacks were exorbitant, making it a less appealing option for basic necessities. The hotel's amenities like the gym and pool were nice, although we encountered some noise disturbances from neighboring guests. our stay at Sonesta Select had its ups and downs. While there were some positive aspects, the cleanliness and pricing concerns detracted from the overall experience.
Eddie
1 year ago
The kids were mesmerized by the magic show, while my wife and I enjoyed the music concerts. The vibrant atmosphere and talented performers made our evenings unforgettable. My kids wished for a designated play area for children.
Brian
1 year ago
Great location near Truist Park. Room cleanliness needs significant improvement.
William
1 year ago
Had a great time during Christmas here! The property is in a prime, safe location, making it easy to get around. The staff was super friendly and accommodating, which made my stay even better.
The room was a bit disappointing, with a dirty bed and a smelly bathroom. Also, the air conditioning was not working properly, and the management did not handle the situation well.
Alexander
1 year ago
Room was large, spacious, and clean. Located near restaurants and mall for easy access. Staff friendly and pleasant, making the stay enjoyable.
Check-in wait time after 3:00 pm. Staff seemed indifferent to issues like non-flushing toilet and lack of towels.
Harry
1 year ago
The Commons at Sonesta Select offers classic American cuisine, a casual setting, had a seating area in Courtyard by Marriott, perfect home base for a visit, and a cozy indoor pool and hot tub.
I loved getting surprised by the faint fire alarm! .
